TERMS & CONDITIONS

Full non refundable payment must accompany each booking online.

For group bespoke training 50% must be paid in advance with balance payable on day of training.

Bookings are accepted and confirmed in writing by email / SMS / Whatsapp

All customers wishing to partake in water sports must be able to swim​

All customers wishing to partake in our activities and courses do so in the knowledge that a certain basic level of fitness is required and that it is up to the participants themselves to inform the company of any relevant illness or medical conditions that they might have.

Fluid flow reserves the right to alter programmes at short notice due to inclement weather conditions, non satisfactory numbers participating etc. In this case will offer alternative arrangements.

Activities have an element of danger. Participants must be aware of the risks before entering activities and agree to this knowledge.

• All participants must agree to be bound by the safety regulations and in particular, hereby agree:

  • To wear safety clothing, headgear and footwear when taking part

  • To follow all instructions meticulously

  • Not to be under the influence of alcohol or drugs

For kayak specific skills training sessions participants must provide their own equipment and bring with them certified boats and equipment as laid out in Canoeing Irelands minimum requirements. All equipment must be well maintained and fit for the purpose intended by design and suited for the course intended. Buoyancy aids for river trip training must be as a minimum kayak river running specific, rescue vests are ideal but not essential, Race or freestyle buoyancy aids are not acceptable except for freestyle training specific sessions. Fluid flow reserves the right to cancel participation without re-imbursement if the minimum equipment requirements are not met by the participant

The customer is responsible for the safekeeping of all equipment issued for use during the activity/course. With the exception of fair wear and tear the Fluid Flow reserves the right to charge for equipment that has been lost or misused.

Bookings are accepted on the basis that no responsibility is accepted by Fluid Flow, its proprietors or instructors for any injury, damage or loss to a client’s property or person however caused.

Group organisers responsibility: For group bookings we ask that the entire group is made aware of the booking conditions and each persons consent (parents consent for minors under age of 18) is given prior to activities.

Any customer under the age of 18 years must have the explicit permission of his/her parent or guardian before being able to take part in any activity/course offered by the company. The parent or guardian need to be aware and accept the risks involved in adventure activities and satisfy themselves accordingly

All customers automatically agree to the use of pictures and posts on Fluid Flows website and social media channels unless expressly conveyed that permission is withdrawn to a member of the Fluid Flow team​

Full completion of booking details, read and accepted the booking conditions and have made online payment in full. I agree to submit final numbers 7 days prior to booking and any outstanding balance is payable on the day of training.